Recommended as a leader in design by a KII. HCMA Architecture + Design created this document to help fill a gap in design knowledge around issues relating to universal washrooms and change rooms, and their provision in community and recreation facilities. This document explores the benefits of universal washrooms and change rooms and their provision in community and recreation facilities. It is intended to be a resource for designers, municipal staff, facility planners, building operators and managers, and anyone interested in understanding more about this topic and why they are increasingly part of evolving best practice considerations across project and building types. The objectives of this document are to provide context, identify opportunities and challenges, and share design strategies that promote inclusivity for a wide variety of users.