Highland District Soccer Association (HDSA), owner and manager of the W. M Sobeys Indoor Sports Complex identified that the Complex could benefit from developing a formal facility allocation policy to establish a transparent and consistent method to allocate facility time to user groups.
Highlights from the facility allocation policy include:
- Guiding principles for allocation;
- Guidelines for allocation of space and ranking of priority user groups;
- Clear internal and external booking procedures (forms, timelines, meetings etc.);
- Clear organisation for fees and other charges and facility regulations.
To compliment the facility allocation policy a number of other recommendations were made. These recommendations spanned organizational effectiveness work, marketing and user feedback mechanisms.